What sort of technical support is available?

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We provide e-mail and telephone technical support.    Telephone support hours are 8:00 AM to 5:00 PM Pacific Time.   Telephone support outside those hours is available by prior arrangement. 

 

Support contacts:

 

Email: support@madrigalsoft.com

 

Telephone:  1 250 388 4676

 

 

Before contacting technical support, please:

 

•take a brief look in the help file or manual to see if the issue is addressed there;
•take note of any error messages that occur;
•have ResSched running on your computer.

 

 

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